Customer Service

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Terms and Conditions

All elements within the Holt including all logos, photography, graphics, software and video clips are protected by UK copyright laws. You are entitled to view the Holt and to print pages of the Holt for the sole purpose of placing an order with Holt. However, any copying or downloading from the Holt without written permission from Holt is strictly prohibited and will be deemed an infringement of copyright.

Personalised Clothing: Some items for schools/clubs can take up to 4 weeks for delivery, please allow this time when ordering for a gift or competition.



You are not permitted to use Holt’ trademarks or the trademarks of any third party without the prior written consent of Holt or such third parties that may own the trademarks.



Under 18 Website Users

If you are under 18 years of age you must gain parental/guardian approval to submit data, receive updates or purchase goods online. You are still bound by these Product Terms and Conditions and use of the Holt will be taken as acceptance of these Product Terms and Conditions. You acknowledge that the Holt and any goods that you obtain from the Holt are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without Holt’ permission.



External Links

Links within the Holt may lead to other web sites. Such links are for information purposes only and we assume no responsibility for the contents of these websites. Furthermore, the inclusion of any links to other such web sites does not mean that we sponsor, endorse or otherwise approves any information or material contained in those sites.



Colour Reproduction

The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation between the on screen and actual product colours. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.



Data Protection

Holt is registered under the Data Protection Act 1998. We therefore have legal obligations in terms of the collection and use of personal data made available to us. Each time you provide us with personal information we will let you know how we intend to use it and whether we will pass the information on to a third party.

We will hold your personal information securely and will only keep it for as long as you use the service that you have requested, unless you have provided us with your consent to use the data for any additional purposes.

This privacy policy only covers the Website and not any websites which are linked to or from the Holt.



Governing Law

These Purchase Terms and Conditions and the Holt Terms and Conditions and any contracts made under them are governed by the laws of England and Wales and disputes arising here from shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Materials on the Website are not necessarily appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited.

Visitors accessing the Holt from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws.




Here at Holt, we’re committed to providing our customers with the highest quality products.

All goods are warranted to be generally free from defects in workmanship and materials and fit for the purposes for which such goods would normally be used. Undamaged goods must be returned within 7 days of receipt. We offer an exchange or credit note policy.

However, on rare occasions products may be found to be faulty or defective, and in keeping with our commitment to providing customers with excellent service, we offer a returns facility. Please contact us adding your order number to the subject.

Please note that buyers are responsible for their own postage and packing costs if they return an item that is not faulty or damaged in transit. If goods are not checked before signing for we hold no responsibility for the contents inside, It is duty of the customer to check the goods before signing as received in mint condition

Returns Address:

Please email for our returns address.